As we plan to return to the campus for Fall 2021, here are a few tips and
recommendations from the IT Department to help you ease back into the office.
1. Wireless - You will probably have to re-OnBoard your device(s) to connect to
eduroam. Use the CAT tool. For information on on the CAT tool and everything
Wireless, visit eduroam Wireless Network | Networking & Technical Services or
Article - Eduroam .
2. If you took a docking station, monitor, or any other computer equipment home
from your office, please submit a ticket to schedule a time/date to connect the
equipment, should you need assistance. If you feel comfortable doing this
yourself, please feel free to do so.
3. Your desktop computer (PC/Mac) may not have been turned on since the last
time you left campus. After turning it on, you may receive Windows or Mac
updates, which will take some time to download and install. Do NOT turn off
your computer while updates are being installed. Kindly confirm your
work has been saved, as the computer may require a restart at times.
4. If you changed your TCNJ password, it is important to remember to use
your new password to login to the desktop on-campus. This will help with
printing as well.
5. If you're unable to print, kindly open a Help Desk ticket and we will contact you
to troubleshoot the issue. Visit our Knowledge base for more information: Click
Here
Division of Information Technology
and Campus Safety
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