TCNJ

22 Academic Policies and Procedures of the appealing party to file a written appeal with appropriate docu- mentation within thirty calendar days after receiving the decision at Step 3. The office reviewing the appeal must respond to the appealing party within thirty calendar days. 5. Appeal to the Provost: Either party may appeal the decision at step 4 to the Office of Academic Affairs (the Provost or a provost‐level designee). An appeal at this level may only be made 1) on the grounds that the decision did not follow established College policy or 2) if new infor- mation is available. Neither party may appeal a decision made at Step 4 simply because of dissatisfaction with the decision. A party who has grounds for an appeal to the Provost must submit this appeal in writing within thirty calendar days after receiving the decision in Step 4 and must specifically outline either how appropriate College policies were not followed or that new information is available. The Office of Academic Affairs has the authority to decide if the appeal has merit, in which case it may choose to review the matter further and then present a final decision regarding the case in question. The decision of the Office of Academic Affairs is final and not subject to appeal. If the Office of Academic Affairs denies the basis of the appeal, then the decision at Step 4 is final. Students with complaints should begin the complaint process as soon as possible but no later than thirty days after an issue occurs. Records of formal complaints from Step 3 or higher will be kept for a period of five years in the department, school, or administrative office where the complaint is resolved. 252943_001-092_r4.indd 22 8/1/18 9:46 PM

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